YOUR RESPONSIBILITIES

For our Client - a German multinational software corporation a market leader in enterprise software

• Global Inbound Customer Service via chat, phone and email

• Generate, qualify, nurture and handover leads and opportunities by developing and driving effective communication via various channels and applying selling strategies

Data Entry in CRM systems:

• Document all campaign and lead management related activities using the adequate systems correctly

• Update and maintain according to standard procedures to ensure sales and marketing have the most up to date information as and when required

• Work requires a close cooperation with Sales Representatives and local Marketing Managers.

Night and early morning shifts:

1 AM - 9 AM // 3 AM - 11 AM // 4 AM - 12 PM // 5 AM -1 PM

YOUR QUALIFICATIONS

• University degree or Minimum 2 years equivalent corporate/business experience, preferably in business or IT-related discipline and sales oriented B2B environment

• Proven track record from previous jobs and work in a target driven environment previously

• Very flexible adjustment of language and strong communication skills through all channels (phone, email, chat, social network)

• Very good understanding for functionalities and fields of application of Software solutions

• strong IT affinity and business development skills

• excellent verbal and written communications skills in English (Level C2)

WE OFFER

• Individual development opportunities
• ​Internal training
• Private health care
• Attractive location in the heart of Warsaw (Plac Bankowy)
• Work in a team of multi-national specialists.
• Possibility to work in the infrastructure of an IT market leader

ABOUT US

Alex & Gross is an international operating and fast-growing company and stands for competent business customer service in sales, service and support with four national and six international locations.

It requires a lot of tact and experience to establish business contacts, to develop effective sales concepts and marketing strategies to pave the way to success. Companies such as SAP, IBM, Microsoft, ABB place their trust in Alex & Gross.

OUR OFFER

In addition to attractive working conditions and a state of the art infrastructure, we offer you the opportunity to continuous advancement in a dynamic and innovative company. A positive working environment with a strong spirit, great colleagues, flat hierarchies and short decision-making routes.

After the initial on the job training phase and continuous trainings, you will have the opportunity to take on a versatile and responsible job position.